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Built and run for logisticsfinancial serviceshome serviceshealthcarereal estatecontact centerslogistics

Every call
answered by AI.

On your infrastructure, at a fraction of the cost.

Dispatchio AI builds and runs dedicated voice agents that answer, qualify and book every call, 24/7, in multiple languages, connected directly to your telephony and your systems. No platform middleman.

Book a live demoSee running costs
LIVE CALL +1 502 ··· 19 00:42SMSsend_smsCALbook_slotCRMcreate_ticket agent · listeningagent · thinkingagent · tools/call create_ticketagent · tools/call book_slotagent · tools/call send_smsagent · speaking I'm locked out at Kroger, Bardstown Rd. Booked. Juan is 25 minutes out. CallerAI agentLLMYour systems

Trusted by teams across the US and Israel

DHLEYD GroupPUNCTLAN LocksmithMySideOrigoMarketingand many more

What Dispatchio does

Your business phone, answered and handled by AI.

We build AI phone agents for inbound and outbound calls. Inbound, the agent picks up every call, talks like your best receptionist, books the job in your systems and texts the confirmation while the caller is still on the line. Outbound, it calls your customers for follow-ups, reminders, confirmations and surveys, and writes every answer back to your CRM.

You choose where it runs: on infrastructure you own, or fully managed by us. Either way we build it, operate it and improve it every month from your real calls.

Home services and locksmithsHVAC and plumbingLogistics and deliveryHealthcare schedulingReal estateContact centers on per-minute AI

Without Dispatchio

  • ✕Calls go to voicemail after hours and at peak
  • ✕Staff re-type every job into the CRM by hand
  • ✕A per-minute AI platform bills more as you grow
  • ✕Channel caps drop calls when it gets busy
  • ✕Follow-up and survey calls never get made

With Dispatchio

  • ✓Every call answered, 24/7, in multiple languages
  • ✓Jobs, tickets and confirmations created mid-call
  • ✓Running costs at provider rates, about a third of the cost
  • ✓No cap on concurrent calls on your own system
  • ✓Outbound follow-ups, reminders and surveys, on schedule

Use cases

Every use case, handled.

One agent can cover several of these on the same line, and hand off to a person whenever it should.

01Dispatch and job intakeTakes the job details and books the technician.
02Appointment schedulingBooks, moves and confirms appointments in your calendar.
03Order and delivery statusAnswers where an order is, straight from your tracking.
04Payment remindersPolite reminders and payment links, logged to the account.
05Lead qualificationQualifies new leads and hands the hot ones to sales.
06Surveys and follow-upsPost-service calls that write satisfaction to your CRM.
07After-hours answeringNights, weekends and holidays. No voicemail.
08Support and troubleshootingFirst-line support that opens and routes tickets.

The problem

You pay by the minute.
It doesn't have to be that way.

Every call minute is a cost paid to an outside vendor, and the more you grow, the more you pay. We build the same functionality on your own infrastructure, under your control, at about a third of the cost.

01

Cost tied to growth

Every extra minute is an extra cost. Double the call volume and the bill doubles, so margins shrink exactly when the business grows.

02

Total vendor dependence

A price change, an outage or a policy change, and you have no recourse. Your line depends on another company's decisions.

03

A ceiling on capacity

Concurrent calls are capped and billed per channel. At peak you pay extra or lose calls. On your own system, capacity is just a question of servers.

Proven in production

This isn't a slide deck. It runs today.

Calls handled

200K+

Transcript, recording, cost and outcome for each.

Calls per day

434

Average over 88 consecutive measured days.

Average call

3:09

Real customer calls, not demos.

Hours of work saved

100K+

Answering, typing up and dispatching, done by AI.

Saved for clients

$1.5M+

In staff time and per-minute platform fees.

Lower cost

65%+

Versus per-minute platforms at scale.

Two ways to work with us

Own it, or let us run it.

Same engineering, same agents. The only difference is whose cloud it runs in and who holds the keys.

Your system01
YOUR VPC

We build it. You own the infrastructure.

A dedicated system in your own AWS account, sized for your peak call volume, with auto-scaling agent servers and zero-downtime updates.

Running costAbout $0.025 to $0.046 per minute at 1M minutes, at provider rates.
OwnershipYour AWS account, your data and recordings. No vendor lock-in.
CapacitySelf-hosted LiveKit. No per-channel licensing, no cap on concurrent calls.
MaintenanceA service you choose to buy, not a condition for the system to run.
Fully managed02
SMSconfirmCALscheduleCRMticket I'm locked out of my car. Booked. Juan is on his way.

We host it and run it. You take the calls.

The same system, hosted and operated by us end to end, with one simple monthly bill. Forward your number and the agent starts answering.

SetupNothing to install, host or maintain.
OperationsWe handle telephony, numbers, scaling and updates.
PricingOur volume pricing passed through to you.
QualityEvery call reviewed, fixes tested before they go live.

What it's worth to you

Same functionality. About a third of the cost.

Estimate · 500,000 minutes a month

$65–77K

saved every month

Today

$100,000

Your own system

$23–35K

Payback

14–17 days

Estimated first-year saving of $744K to $888K, net of the one-time build fee. Paid by milestone, not upfront.

Estimated monthly saving by volume (minutes)

100K
39–57%
250K
60–76%
500K
65–77%
1M
67–78%
2M
68–79%

Estimates. Your own system means running costs at provider rates, about $0.022 to $0.041 per minute plus $1,500 to $5,000 a month of hosting, plus maintenance. Compared with a platform rate of $0.20 per minute. Exact figures are measured on your own calls during the comparison phase.

What we build

A complete system. Not a demo.

It runs in your cloud account and on your own accounts with the model providers. Maintenance is a service you choose to buy, not a condition for the system to keep working.

Media01
/livekit/self-hosted

Self-hosted media server

Open-source LiveKit on your infrastructure. No per-channel licensing and no cap on concurrent calls.

Telephony02
/calls/inbound-outbound

Inbound and outbound calls

Answers every incoming call and places outbound calls for follow-ups, reminders, confirmations and surveys. Direct SIP on your existing numbers.

Conversation03
/pipeline/stt-llm-tts

Conversation engine

Speech recognition, language model and voice in one pipeline, tuned for response time.

Conversation04
/turn/end-of-turn

End-of-turn detection

A dedicated model, so the agent never cuts the caller off in the middle of an address.

Integrations05
/mcp/tools/call

Your systems, live

CRM, job creation, address validation and billing, called while the caller is still on the line.

Operations06
/dashboard/live

Operations dashboard

Live calls, transcripts, recordings and the actual cost of every single call.

Operations07
/alerts/line-down

Monitoring and alerts

Detects within about 7 minutes that a line has stopped working, and sends a mobile alert.

Quality08
/editor/versions

Agent editor and call review

No-code agent building with versioned changes, one-click rollback and automatic review of every call.

Security09
/security/isolation

Secure and documented

Encryption in transit and at rest, least-privilege access, audit logs, documentation and training.

A system that improves

An agent that doesn't stay the way it was built.

01

No-code agent building

Define the call flow, rules and wording without touching code. Every change is a version you can roll back in one click. A new agent for a new line takes hours, not weeks.

02

Automatic review of every call

Every call is checked against criteria you set: was the address captured, was a price given, did the agent repeat itself. Failures are flagged and grouped.

03

A measurable improvement loop

Findings become concrete changes, tested on part of the traffic against the current version, and shipped only if the numbers improve.

A real example from a line we operate

Across 1,000 calls, the address-recovery path, where the agent offers a landmark or cross street instead of repeating the question, fired in 12% of successful calls but only 6% of failed ones. Exactly when it was needed most, it barely worked. Nobody would have caught that by ear. It came from the data.

12%

of successful calls used it

6%

of failed calls used it

Live in 8 weeks, without risk

Without switching off anything that works.

Eight weeks from signature to production, paid by milestone. Nothing switches over until the new system has proven itself on your own traffic.

Weeks 1–2 · DiscoveryWeeks 3–5 · BuildWeeks 6–7 · ComparisonWeek 8 · Switch-over
01

Discovery

Your call volume, call flows, integrations and the targets we will measure, agreed with your team.

02

Parallel run

The system is built in your cloud and goes live on a test number. Your existing line keeps working as usual.

03

Comparison on real traffic

A small share of calls goes to the new system. Answer rate, quality and close rate are compared on data, not on feel.

04

Gradual switch-over

Number by number, only once the data shows parity or better. Rolling back is a single configuration change.

For the engineers reading this

Configured like software. Run like production.

Every agent is versioned, test-called as a draft and published with a rollback. These are the shapes of the files we actually ship.

agent.yamlVersioned, live
# agents/locksmith-dispatch/agent.yaml
version: 97   # draft 98 test-called first
telephony:
  inbound: +1 502 ··· ··19
  screener: press_through
voice:
  languages: [en-US, es-US]
  switch_on: full_sentence
  interruption: 0.85
tools:
  - check_schedule
  - quote_price
  - create_ticket   # Workiz
  - transfer_to_human
MCP tool callIn call, live
// mid-call, caller still talking
POST mcp.dispatchioai.net/v1
{ "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "name": "create_ticket",
    "arguments": {
      "service": "car_lockout",
      "vehicle": "2019 Honda Civic",
      "tech": "Juan" }
  }
}
→ job #139348 · 212 ms
Post-call payloadWebhook, live
// call_ended webhook → CRM, SMS, review
{ "outcome": "booked",
  "caller": "Andrea",
  "address": "Kroger, Bardstown Rd",
  "language": "en-US",
  "duration_s": 94,
  "transferred": false,
  "followups": [
    "sms:confirmation",
    "crm:note",
    "review:daily" ]
}

Beyond voice

Other things we build and run.

FlowAPI Pro

A WhatsApp API for automation agencies. Green-API compatible, works with Make, n8n and Zapier, priced per number.

flowapi.pro ↗

Speechless.so

Our speech product, built on the same voice stack. Ask for a demo alongside the agents.

speechless.so ↗
Systems

Automation and dashboards that run your business.

The phone is one part of the operation. We build the systems around it: the workflows that move a lead to a finished job, and the dashboards that show you the business in real time.

  • 01Operations dashboards
    Live calls, jobs, costs and quality in one screen.
  • 02ERP and finance reporting
    Cash, receivables and projects pulled from your ERP.
  • 03Ads and CRM analytics
    Spend, leads and cost per lead, down to the closed job.
  • 04Lead-to-job automation
    From a new lead to a booked, assigned job in seconds.
  • 05WhatsApp support agents
    Customers message, tickets open and get assigned.
See examples and screenshots →
Eli Cohen, founder of Dispatchio AI

Who's behind it

Systems that run in the field. Not presentations.

I'm Eli, founder of Dispatchio AI. For the past years I have been building AI systems that work and earn: answering centers handling thousands of calls a day for US companies, sales and operations automation, and digital systems for some of the largest companies in Israel.

Eli Cohen · Founder · Tel Aviv

Next step · A 30-minute call

Let us take care of your telephony.

No commitment. We go over your actual call volume, agree on the targets to measure in the comparison phase, and confirm a timeline. Nothing is committed until the first milestone is approved.

Book the 30-minute callGet the technical overview

elchanan.co@gmail.com · US +1 240-358-4439 · WhatsApp +972 58-613-2541